Samsung said “technical limitations” will prevent the streaming service from being accessed on its 2010 and 2011 models
Owners of some Samsung smart TVs may find themselves encountering difficulties watching Netflix in the near future – with the streaming service set to become unavailable on some of the company’s products.
The tech giant posted a statement on its website in which it claimed that from December 1st “technical limitations” will prevent Netflix from being accessed on its 2010 and 2011 models of TV.
It added that owners of these models may see a message on their TVs warning them about the issue.
It’s not all bad news though – as there’s an easy way round the problem for users of these models.
If you own a Samsung 2010 or 2011 television, you can bypass the issue by using another device – such as a streaming stick or a games console, which will allow you to continue using the platform on your TV.
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Samsung said: “Although some of our older TV's (2010 and 2011 models, with C or D after the screen size in the model code) will no longer support Netflix directly beginning December 1st, 2019, many other devices you may have connected to your TV are still supported.
“You can find a list from Netflix at netflix.com/compatibledevices. As long as you have one of the supported devices, like a game console, streaming media player, or set-top box, you'll still be able to watch Netflix on your TV.”
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